FAQs


How do I get an appointment and is there a long wait?
Where will the appointments take place?
What are the fees?
How can I check you are qualified to offer the service I want?
What can I expect at the first assessment appointment?
How many therapeutic sessions will we need?
Is information we give you kept confidential?
Do you offer therapy to adults in their own right?
What is the difference between a Psychiatrist and a Psychologist?


How do I get an appointment and is there a long wait?
Please use the contact form on this website to write to Dr Sleyster, or call her on 07758 223324. If no one is available to take your call then you will receive a call back within 3 working days.

In first instance you will be offered a 20 minutes free-of-charge telephone consultation to help us better understand the situation and advise on how we may best proceed.

Due to high demand, we are currently operating a waiting list. We will advise you of the possible waiting time before a first appointment may be offered during the telephone consultation.
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Where will the appointments take place?
Assessments and therapeutic work generally takes place at the Child Psychology Sussex office in Lewes. In some circumstances the meetings may take place at the family home, the child’s school or at the premises of agencies involved in the child’s care.

Consultation, supervision and small professional meetings can take place at the Child Psychology Sussex office in Lewes, where limited parking space is available.

For training courses commissioned by professional agencies we prefer to use their facilities if possible, in order to keep overall costs down. Where such facilities are not available, Child Psychology Sussex can provide these at an additional cost.
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What are the fees?
The fee for assessments and therapy vary depending on the type and complexity of the work required and on whether or not the work is funded by a private health care insurance company.

We are registered providers with Aviva, AXA PPP, BUPA, CIGNA, Vitality Health and Western Provident Association, and if you are registered with any of these companies then they may fund the assessment and therapy. Please check your insurance policy and obtain a pre-authorisation agreement for treatment.

If you pay for the sessions yourself and the meetings take place at the Child Psychology Sussex office in Lewes, then the first appointment usually lasts 90 minutes and will cost £150 – £175, which includes the writing of a brief report if required.

If additional (psychometric) assessment appointments are required then these will be charged at £115 for 1 hour appointments, and a more comprehensive report will be provided at the end of the assessment phase at no extra cost.

At the end of an assessment we shall discuss the type and frequency of further therapy appointments. The set up and fees of these sessions depend on requirement, and will be agreed with you in advance of these meetings starting. Individual therapy appointments are usually 50 minutes long and will cost £85 – 95. Family therapy meetings generally last 60 – 90 minutes and will cost £100 -160. All these fees include administration and preparation time.

If we are required to attend meetings at school and/or with other professionals, then these meetings will be charged at £105 per hour/pro rata. Additional travel costs are charged at £40 per hour/pro rata, if the meeting takes place more than 2 miles outside Lewes.

All fees, except for medico-legal work and training, are payable before or at the start of each face to face session in cash or by cheque. Payments for substantial telephone or planned Skype sessions need to be paid for in advance, which can be done by bank transfer or by PayPal.

There is a separate fee schedule for medico-legal work, supervision, consultancy and training. These rates are available at request.

If you are representing an organisation we will request invoice details at booking and provide the service you require in the expectation that invoices are paid within 21 days of the date of the invoice.
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How can I check you are qualified to offer the service I want?
Dr Esmoreit Sleyster, who is the main provider of services offered by Child Psychology Sussex, is registered with the Health & Care Professions Council. The HCPC is the statutory regulator for practitioner psychologists in the UK. You can check her Practitioner Psychologist registration here. 

Dr Sleyster is also registered as a Chartered Psychologist with the British Psychological Society, and is bound by the Code of Ethics & Guidelines for Best Practice of the BPS. You can check her Chartered Psychologist registration here.
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What can I expect at the first assessment appointment?
We will do our best to make you comfortable and at ease at our first meeting. We’ll talk about your concerns and about how you would like things to be different. We will ask you relevant background information and your ideas about what has helped and hindered addressing the concerns you have identified. By the end of a first meeting you will have a better idea of how we might work together and what psychological help and services can be offered.
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How many therapeutic sessions will we need?
There is no way of knowing exactly how many sessions we will need on the outset. Following a clinical assessment, families may choose to attend anything from a single follow-up session to many sessions spread over several years, which usually means between 6 – 10 individual sessions and/or about 7 – 10 family sessions in total. Appointments may be scheduled on a weekly, fortnightly or monthly basis. We will continue to evaluate progress throughout as well as at agreed points in time, to ensure we are working in line with the plan we had agreed.
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Is information we give you kept confidential?
Dr Sleyster is registered with the information commissioner and implements the provisions of the Data Protection Act, regarding the transfer and storage of confidential client information.

There are limits to confidentiality with all clients and these are discussed before beginning treatment. Exactly what is shared and with whom, is always discussed and agreed with clients beforehand. This includes how we appropriately involve parents and carers when we are seeing their child for individual sessions and need to protect the child’s private space in order for them to feel comfortable to express and explore their feelings and thoughts. Contact with other professionals and organisations is made only at the expressed request or with written consent of the individual or parent(s)/carer(s). We recommend that a copy of reports provided by Child Psychology Sussex is sent to the family GP, as they will retain medical responsibility and are central in the professional network involved with the individual and family.

There are two exceptions to us keeping confidentiality:

Firstly, when seeking professional supervision we will discuss some aspects of our work in order for the supervisor to support the service we provide and so ensure clients are receiving the best possible care.

Secondly, should any clients disclose information that indicates either they or another person are at risk of serious harm, Child Psychology Sussex practitioners have a duty to disclose this information to a pertinent third party (e.g. GP, Social Services, next of kin if under age 16). If we have to share this kind of information we will always try to talk to the child or parent involved first, if appropriate.
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Do you offer therapy to adults in their own right?
We will often work with adults when it is in relation to the child that requires work with Child Psychology Sussex, but we will maintain a clear focus on who the client is i.e. the child. We do not offer therapeutic work for individual adults, but may refer you on to one of our associates for this service at your request.
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What is the difference between a Psychiatrist and a Clinical Psychologist?
A Psychiatrist is a medically trained doctor who specialises in mental health. Psychiatrists diagnose mental health disorders and may prescribe medication, in addition to offering therapy or counselling depending on their subsequent training.

Clinical Psychologists have received doctoral level training to help them understand people by using research and theories on the mind and behaviour. They apply this knowledge to help people to cope with, and overcome, mental health, emotional, social and behavioural difficulties. They do not prescribe medication and tend to focus more on the psychological and social aspects of a person’s difficulties. Clinical Psychologists are trained to undertake assessments, therapeutic interventions with individuals or groups, consultations, training, supervision and research.
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